Game in Good Hands

As one of the world’s leading entertainment companies, we’re committed to providing all our players with a safe and exciting experience – whether that’s right here at our online sportsbook or at one of our casinos across the country.

Consisting of three important categories, our Game in Good Hands pledge shows you how we’re making that experience a reality:

Trustworthy

Trust runs deep at Bally Bet Sportsbook. In fact, it’s part of everything we do. You don’t need to worry about any caps on your winnings or withdrawal fees – no such things exist here.

We’re committed to being transparent wherever we can be – keeping promotional language as plain and straightforward as possible – so you always know what to expect when you play with us.

We’re licensed and regulated in each state that we operate in, and we work closely with all relevant governmental agencies to ensure that we remain compliant at all times. This way, you know that the excitement we supply is always safe.

As for customer service, well, that’s a priority of ours, too. Our friendly support teams are ready throughout the day to field any question or concern you might have.

Rewarding

Winning moments happen across the country and at all times with us. And that's in large part thanks to all the promotions we've got going on. You can visit the dedicated Promotions page to see exactly what's available right now.

The promotions we offer are the fruits of our innovation, energy, and dedication. We’ve been recognized internationally for such characteristics, and they’re what we draw on when it comes to creating unforgettable experiences.

If you’re new to the Bally’s family, welcome! When you create an account at Bally Bet for the first time, you'll be able to take advantage of our Bet $10, Get $50 welcome offer. With it, you can place a $10 bet and receive $50 in Bonus Bets. How’s that for a bankroll booster?

Responsible

We’ve spent years creating a community for like-minded players to kick off the fun. And fun is all it should ever be.

We’re responsible – and take pride in that responsibility – for making sure that you always have what you need to stay in control of how you play.

With our Responsible Gaming tools, you can set deposit and spend limits, set session reminders, and take breaks from your account.

You can also reach out to the professionally trained customer service team we mentioned earlier – they're on hand to provide you with free and confidential support for any question or concern you might have.

Beyond the tools we offer, we also have an internal Responsible Gaming team, dedicated to keeping the rest of the company up to date with the latest information about the topic. As a result of these efforts, Bally’s employees as a collective are keenly aware of problem gambling, and those in customer-facing roles will know how to support anyone in need.